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Customer experience This type of review is, instead, more generic and refers to the quality of your work in all aspects: from the structure of your electronic store (which can facilitate or hinder a user's purchasing experience), to your team of customer support, from the organization of your stores to your delivery speeds, the promptness of your response or the quality of what you sell. These are, therefore, the reviews that directly mark your reputation as a company and the relationship of trust with your customers and contacts. Comments and mentions on social networks Another type of reviews are the mentions that your community and customers who have purchased from your company can publish on their social channels or yours.
To advise your brand or your products or, on the contrary, to advise against them. It is a type of review with a great impact in both directions, positive or negative, because it has a great public resonance that is difficult to control. The advice, in this case, is to Albania Email List
monitor the mentions of your brand on social networks and, if they are negative, intervene quickly with moderate, friendly language and open to dialogue and understanding of the motivations for which the user not happy. How to add a review in an email welcome email The welcome emails are used to introduce yourself to the user who has just registered in order to show them what your Unique Selling Propositions are.

The values of your brand and your star products. Including reviews in them as a theme related to the email (without taking away space from your brand presentation) is an excellent way to: show those who have registered that your products/services are appreciated and effective demonstrate that new users are right to register and place their trust in you, through the example of other user experiences increase the good reputation of your brand, giving proof of guarantee and confidence in what you sell Cart recovery email Abandoned cart recovery emails are created precisely with the aim of inviting the user who has already expressed an interest to make it happen by completing the purchase.
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